Service Innovation in Mechanical Engineering

Since August 2016 the Berlin School of Economics and Law (HWR) and proaxia consulting group ag cooperates in the research project “Service Innovation in Mechanical Engineering”. First results have been published in an article “Wege zur Gestaltung der Kundenschnittstelle” in SERVICE TODAY 2/2017: Service-Chancen durch Mobility und Logistics of the Kundendienst-Verband Deutschland e.V..

Read more (DE only): Service Today_KVD_Ausgabe 02-2017_Creation of the customer interface

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